The replacement for process and system diagrams

Diagram and visualize your processes and systems in a few clicks

Puzzle is the #1 tool to create beautiful and easy-to-understand system diagrams that sync with your no-code systems so your documentation always stays updated.

puzzle app background pattern
company organization image

Trusted by operators to document and visualize over 20,000+ workflows

Our customers say it best 👇

puzzleapp background pattern

Puzzle explained in 2-minutes  👉

Flowcharting has never been easier

See how all your team's processes interrelate

Consumers, customers, and employees go through your departments processes — a collection of forms, documents, no-code automation, and app interfaces. Use Puzzle to plan, build, and improve how yours work.

Visualize how the whole system works at a glance, and make it better every day

Document and organize every workflow

notification bell icon

Marketing Operations

Plan, build, and monitor all your campaigns, workflows, and chat flows in one place.

blue check box icon

Email & SMS campaigns

check box image

Automation workflows

checkbox blue icon

Live chat flows

blue-check icon

Customer journey mapping

phone icon

Sales Operations

Document exactly how your CRM works and how it integrates with the rest of your RevOps tools.

circle blue check icon

Lead sequences

blue check

CRM automations

System integrations

a blue checkbox svg

Data enrichment flows

heart gif

Service Operations

Map each delivery flow for every one of your products, services, or support channels.

blue check svg

Customer onboarding flow

a checkmark

Escalation paths

blue and white check

Product onboarding flows

blue check graphic

Supply chain mapping

A wallet icon

Financial Operations

Collaborate on complex financial procedures to ensure compliance.

Checkbox with blue check

Procurement workflow

Checkbox with blue border

Budget approval flows

tick in blue sqaure

Payroll process

check graphic

Finance system integrations

white check gif

People Operations

Draw out the employee experience just as you would the customer experience.

check in white and blue bg

Hiring process

blue check toggle

Employee onboarding

Employee lifecycle mapping

consent checkbox

HR system automations

layers gif

No Code IT Operations

Document and monitor your no-code automations across your apps.

zapier company logo

Zapier automations

Make's company logo

Make automations

hubspot company logo

Hubspot workflows

ghl logo

Go-high-level workflows

*Product OPs, Data Ops, DevOps, DesignOps, Legal Ops not shown here.

Powerful features that help get your team on the same page

Features made for operators and system builders

Workflow Canvas

Plan, document, and interconnect every process with dedicated sidebars to house training & technical requirements on each step.

Team Designer

Drag  & drop role cards and see how those roles contribute across processes — finally, “wearing many hats” has a definition now.

Reusable Templates

Browse The Component Library for Business Operations, categorized by department, to get inspired to build your own scalable processes.

Sync & Monitor

Create maps in just a few clicks — sync with your systems to automatically create steps connected with your Hubspot workflows and forms, Zapier zaps, Make scenarios, and more.

Team Collaboration

Comment on process steps or sections to start feedback cycles, empower teams with unified decision-making, and fuel engagement.

Public Views

Bundle sections to share with internal teams or external stakeholders who only need to understand a few pieces of your operations.

background pattern

Start visualizing your processes today!

Diagram & visualize how your processes and systems work

Organizations use 130 apps on average to run their business operations. Puzzle is where you plan, build, visualize, and improve your System-Led Operation™.